At Every Day Wear Shop, we want you to love your premium contemporary clothing as much as we do. If you’re not completely satisfied with your purchase, we’re happy to offer returns or exchanges within 15 days of receiving your order.

Our Return Policy

We accept returns and exchanges for most items within 15 days of delivery. To be eligible for a return:

  • Items must be unworn, unwashed, and in original condition with all tags attached
  • Items must be in their original packaging
  • Proof of purchase is required

Note: For hygiene reasons, we cannot accept returns or exchanges on the following items:

  • Swimwear (if the hygiene seal is removed)
  • Underwear and hosiery
  • Personalized or customized items

How to Initiate a Return or Exchange

Follow these simple steps to process your return or exchange:

  1. Contact us within 15 days of receiving your order by emailing [email protected] with your order number and details about the item you’d like to return or exchange.
  2. Wait for approval – Our customer service team will review your request and email you a Return Merchandise Authorization (RMA) number and return instructions within 2 business days.
  3. Package your return – Securely pack the item(s) in the original packaging with all tags attached. Include a copy of your order confirmation or packing slip.
  4. Ship your return – Send the package to our returns center at the address provided in your RMA email. We recommend using a trackable shipping service as you are responsible for the return shipping costs.

Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged or defective. For exchanges, we’ll cover the cost of shipping the replacement item to you.

Refund Process

Once we receive and inspect your return:

  • Refunds will be processed within 5-7 business days
  • Your refund will be credited to your original payment method (Visa, MasterCard, JCB, or PayPal)
  • Please allow 1-2 billing cycles for the refund to appear on your credit card statement
  • Original shipping fees are non-refundable

Exchange Process

For exchanges:

  • We’ll ship your replacement item once we receive and process your return
  • Processing time is typically 3-5 business days after we receive your return
  • You’ll receive a tracking number for your exchange shipment
  • If the item you want is out of stock, we’ll issue a refund instead

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at [email protected] with photos of the damage or defect. We’ll arrange for a replacement or refund and cover all associated shipping costs.

Return Request Template

Use this template when emailing your return request:

Subject: Return Request – Order #[Your Order Number]

Email Body:

Dear Every Day Wear Shop Team,

I would like to request a return/exchange for my recent order (#[Your Order Number]). Below are the details:

  • Item Name: [Product Name]
  • Size/Color: [Size and Color]
  • Reason for Return: [Reason – e.g., wrong size, changed mind, etc.]
  • Request: [Refund or Exchange for (specify size/color if exchanging)]

Please let me know the next steps to complete this process.

Thank you,

[Your Full Name] [Your Contact Information]

Returns Center Address

Once your return is approved, please send your package to:

Every Day Wear Shop Returns
3430 Jarvisville Road
Lansing, US 48933

Important: For international returns, please mark the package as “Returned Goods” to avoid customs charges. We cannot be responsible for return packages that are lost in transit, so we strongly recommend using a trackable shipping method and retaining your proof of postage.

If you have any questions about our returns policy, please don’t hesitate to contact our customer service team at [email protected]. We’re here to help you with your contemporary wardrobe needs!