Welcome to Every Day Wear Shop’s FAQ page. We’ve compiled answers to common questions about our premium contemporary clothing, shipping policies, returns, and more. If you don’t find what you’re looking for, our customer care team is always happy to help at [email protected].

About Our Products

What style of clothing does Every Day Wear Shop offer?
We specialize in premium contemporary clothing designed for effortless everyday style. Our collections feature versatile pieces that work together across seasons, including clothing, coats & outerwear, dresses, jeans, jumpsuits & rompers, pants, shirts & tops, shorts, skirts, and sweaters.
Are your clothes true to size?
Yes, our clothing is designed to fit true to size. Each product page includes detailed size charts to help you find your perfect fit. If you’re between sizes or unsure, we recommend sizing up for a more comfortable fit.
How should I care for my Every Day Wear Shop clothing?
Care instructions vary by item, but we generally recommend gentle machine washing or hand washing in cold water and laying flat to dry to maintain the quality of your garments. Specific care instructions can be found on each product’s label and description page.

Ordering & Account

How do I place an order?
Simply browse our collections, select your desired items and sizes, and proceed to checkout. You’ll need to provide your shipping information and payment details to complete your order. You’ll receive an order confirmation email once your purchase is complete.
Can I modify or cancel my order after placing it?
We process orders quickly to ensure fast delivery. If you need to modify or cancel your order, please contact us immediately at [email protected]. We’ll do our best to accommodate your request if your order hasn’t yet entered the shipping process.
How do I create an account?
You can create an account during checkout by selecting the “Create Account” option. Having an account allows you to track orders, save your shipping information for faster checkout, and view your order history.

Shipping & Delivery

Where do you ship?
We proudly ship worldwide, excluding some remote areas and parts of Asia. If you’re unsure whether we ship to your location, please contact us before placing your order.
What are my shipping options?
We offer two shipping methods:

Standard Shipping – $12.95
Carrier: DHL or FedEx
Delivery time: 10-15 business days after dispatch

Free Shipping (on orders over $50)
Carrier: EMS
Delivery time: 15-25 business days after dispatch

All orders are processed within 1-2 business days before shipping.
How can I track my order?
Once your order has shipped, you’ll receive a confirmation email with tracking information. You can use this tracking number on the carrier’s website to follow your package’s journey to your doorstep.
Are there any additional fees for international orders?
For international orders, please note that any customs or import duties are the responsibility of the recipient. These fees vary by country and are not included in your order total or shipping costs.

Returns & Exchanges

What is your return policy?
We accept returns within 15 days of delivery. Items must be unworn, with tags attached, and in original packaging. To initiate a return, please contact our customer care team at [email protected].
How long does it take to process a return?
Once we receive your returned items, please allow 3-5 business days for processing. You’ll receive an email notification once your return has been processed and your refund has been issued.
Do you offer exchanges?
Currently, we don’t offer direct exchanges. If you need a different size or color, we recommend returning the original item for a refund and placing a new order for the item you want.

Payments

What payment methods do you accept?
We accept Visa, MasterCard, JCB, and PayPal for secure and convenient checkout.
Is my payment information secure?
Absolutely. We use industry-standard encryption to protect your payment information. For additional security, we don’t store your full credit card details on our servers.
Why was my payment declined?
Payment declines can occur for various reasons, including insufficient funds, incorrect card information, or security measures by your bank. Please verify your payment information and try again, or contact your bank for assistance.

Still Have Questions?

Our customer care team is always happy to help with any additional questions you may have. Contact us at [email protected] and we’ll respond as quickly as possible.

Happy styling,
The Every Day Wear Shop Team